Workplace violence can escalate quickly and lead to serious injuries. This course teaches how to prevent and manage conflict.
Define workplace violence and its impact Identify warning signs and how to report them Explain how to prevent and manage conflicts Describe legal and ethical considerations for workplace violence prevention
Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line?
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