safetyamp safety courses

Understanding People

Deepen your understanding of people. Gain insights into human behavior, emotions, and effective communication.

Length:
23 minutes
Language(s):
EN
Year Produced:
2008

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Training Objectives:

Explore human behavior and influences Enhance empathy and communication skills Teach conflict resolution strategies Promote understanding and inclusivity

Course Overview

Understanding People - A Supervisor's Perspective program is designed to provide an overview of how these relationships occur and the basic psychology of human behavior. The most important aspect of leadership is the relationship developed between management and employees. This relationship determines the organization's efficiency, discipline, safety, security, productivity.

Topics Covered:

  • Theory of Hierarchy
  • McGregor's Theory
  • Hawthorne Studies
  • Job Content or Hygiene
  • Feedback
  • Perception
  • Feelings and Attitude
  • Motivation

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